Roles
In HCAPP, roles define what a user can see and configure in the system.
USER
Basic role for a regular system user.
- works with tasks within granted access
- does not configure the system
ADMIN
Administrative role for company structure and people management.
ADMIN can:
- add people
- edit company data
- edit people data
- create teams
- create departments
- create branches
- export data
SUPER-ADMIN
Role for system and process configuration.
SUPER-ADMIN configures:
- the system
- forms
- fields
- form access
- other process-related system settings
BOT
Role for external bots and AI agents.
- works through bot token
- uses the API on behalf of the bot user
- is limited to the forms granted to that bot
Practical use of roles
USERfor employees who work with tasksADMINfor the operational company administratorSUPER-ADMINfor the person who configures the system and formsBOTfor an external integration, bot, or AI agent