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Roles ​

In HCAPP, roles define what a user can see and configure in the system.

USER ​

Basic role for a regular system user.

  • works with tasks within granted access
  • does not configure the system

ADMIN ​

Administrative role for company structure and people management.

ADMIN can:

  • add people
  • edit company data
  • edit people data
  • create teams
  • create departments
  • create branches
  • export data
  • delete, block, and unblock people
  • use AI-Admin to add, edit, block, and unblock people (deleting is done manually in Profile → Users)

ADMIN cannot:

  • configure the system, forms, fields, or form access
  • assign the SUPER-ADMIN role
  • edit, block, or delete a SUPER-ADMIN

SUPER-ADMIN ​

Role for system and process configuration.

SUPER-ADMIN configures:

  • the system
  • forms
  • fields
  • form access
  • other process-related system settings

SUPER-ADMIN has full access: everything ADMIN can do, the Configuration tab in Profile, and AI-Admin without restrictions (forms, fields, templates, form access, and people).

Only a SUPER-ADMIN can assign the SUPER-ADMIN role or change another SUPER-ADMIN. A company always keeps at least one SUPER-ADMIN.

BOT ​

Role for external bots and AI agents.

  • works through bot token
  • uses the API on behalf of the bot user
  • is limited to the forms granted to that bot

Practical use of roles ​

  • USER for employees who work with tasks
  • ADMIN for the operational company administrator
  • SUPER-ADMIN for the person who configures the system and forms
  • BOT for an external integration, bot, or AI agent

PORTAL_USER ​

An external cabinet user: Driver or Master. Created and activated through a Portal User field in a register record, rather than the ordinary employee-creation form. Works with configured related tasks.